Care Instructions & FAQs
How do I care for my durag?
Machine washable on a delicate, cold cycle (max 30°C). Do not bleach or iron.Air-dry for best results — avoid the tumble dryer, both for the fabric and the planet.
How do I care for my silk scarf?
Wash at 30°C, low tumble dry heat, hang to dry. Do not wring. Low heat iron if needed.
How do I care for my bucket hat?
Hand wash with cold or warm water and a neutral soap. Do not wring — leave to air dry.If ironing is necessary, use a steam iron on low heat.
What if my hat doesn't fit?
Check our Size & Fit guide before ordering — Classic (22"-23") is true to size, Oh Hey! (24"-26") is sized up for fuller hairstyles and bigger heads.
Do you make custom pieces?
Not at this time — but every piece is already made to order, by hand, in London.
Shipping & Returns
International Shipping
We are proud to ship worldwide. Every piece is handmade to order in our London studio, so please allow 2 to 10 working days before dispatch. Enjoy free UK delivery on orders over £100.
Order tracking
Tracking numbers are automatically sent as soon as your order is packed. Please check your junk folder if you do not receive one 72hrs after placing your order.
Get in touch
If you have any questions about your order, please contact us. Our customer service is available Monday through Friday from 8am until 5pm est.
Sourcing & Materials
Sustainable sourcing
We are committed to quality products that are manufactured ethically and sustainably. All of our pieces are traceable throughout the supply chain. We strive to ensure our products contribute to the well-being of people and planet, and our efforts put us on track towards a brighter future.
Ethical labor
Every YE London piece is handmade to order in our London studio. We work in small batches rather than mass production, so nothing sits in a warehouse and nothing goes to waste. Good craft takes time, and we would rather get it right than rush it.
Transparent values
Every piece carries our values with it: honest pricing, real materials, and work we are proud to put our name on. We would rather make less and make it properly than cut corners to make more.