Refund policy

RETURNS/EXCHANGES

Please ensure you are 100% certain before placing an order with us.

We want you to be happy with our service, so if you do change your mind after purchasing; please let us know as soon as possible.

**Please note, each YE London piece is made to order and cannot be returned unless faulty. We take our time to carefully quality control each piece before it leaves our studio, however should your piece arrive damaged or becomes damaged (excludes wear and tear), please contact us at yelondonstudios@gmail.com, so that we can offer you an exchange.

If your package is lost in transit, we will sort it out and you will not be left without either a replacement or a refund. However, we cannot be held responsible for packages once proof of delivery has been obtained.

If you have any queries or concerns about your order please email yelondonstudios@gmail.com